Puzzle Board
Puzzle Board
He is not badly behaved. He is under-occupied. A dog that has solved nothing all day goes looking for something to solve, and what he finds is usually your shoe or the corner of the rug.
What it does
- Treats hide under sliding lids and in covered wells; he has to nose and paw them open in the right order
- Hard plastic base with a non-slip bottom, so it does not skate across the tiles while he works
- Wipes clean between uses
- No batteries
Who it is for
Clever dogs. Working breeds in a small garden. Any dog who finishes a treat ball in two minutes and needs a harder problem.
How to use it properly
Show him the first one. A dog who cannot work out where the food went gives up and never comes back to it. Start with the lids half open and close them as he gets it.
It is a supervised toy, not a boredom-buster to leave him with all day. Hard plastic and a frustrated dog is how you end up with chewed pieces.
In the box
One puzzle board.
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How do I use it?
How do I use it?
Start easy, then close it up.
- Hide treats under the sliding lids and in the covered wells.
- Show him the first one, with the lids half open.
- Close them further as he gets the idea.
Wipe it clean between uses.
What it does not do
What it does not do
It is a supervised toy, not something to leave him with all day. Hard plastic and a frustrated dog is how you end up with chewed pieces.
Who it is for
Who it is for
Clever dogs, working breeds in a small garden, and any dog who finishes a treat ball in two minutes and needs a harder problem.
Delivery and returns
Delivery and returns
Dispatched from Cape Town. Rates and timeframes are on the shipping page. Unused and still in its packaging goes back within 30 days, no restocking fee.
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Sizing
Measure, do not guess. Where a product has sizes, the chart is in the description above, with the exact measurement each size is based on. If your animal falls between two sizes, message us before ordering rather than after.
Delivery
We ship anywhere in South Africa. Rates and timeframes are on the shipping page. Made-to-order items are produced after you order, so they take longer than the rest of the range.
Returns
Faulty or damaged is on us, including the return postage. Change of mind is covered on the returns page. Personalised items cannot be returned for change of mind, which is why we confirm the spelling and size with you in writing first.
What we do not claim
Nothing we sell treats, prevents or cures anything. These are aids, not veterinary care. Where we have not measured something ourselves, the description says so rather than repeating the supplier's word for it.
A problem that is not your shoes
A dog who has solved nothing all day goes looking for something to solve. This gives him one.
Lids and wells
Treats hide under sliding lids and in covered wells. He has to nose and paw them open.
Stays put
A non-slip bottom stops it skating across the tiles while he works.
Wipes clean
Hard plastic that wipes down between uses. No batteries.
The numbers
Why buy it here
The difference is what we are willing to write down
Most listings for these products are the supplier’s own copy, pasted. Here is what changes when somebody has actually handled the thing.
Pet Sanctuary
A typical marketplace listing
A closer look
Thirty days to decide it was the right call
Try it at home. If it is not what the page led you to expect, tell us within 30 days and we will sort out a return on anything unused. We would rather answer a question now than process a return later, so ask first.
30-day returns, no restocking fee
Ask us about sizing before you buy
Questions people actually ask
About this product, delivery and returns. If yours is not here, email us before you buy rather than after.
This product
Delivery
Returns
My dog gave up. What now?
Make it easier. Leave the lids half open so he finds food straight away, then close them bit by bit as he gets the idea.
Can I leave him alone with it?
No. It is hard plastic, and a frustrated dog will chew it. Use it for a session and put it away.
How do I clean it?
Wipe it down between uses.
How long does delivery take?
2 to 4 working days to most South African addresses, dispatched from Cape Town. You get a tracking number when the parcel is collected, not when the order is placed.
What if it is wrong when it arrives?
Tell us within 30 days and we will sort out a return on anything unused and in its packaging. No restocking fee. Personalised items are the exception, which is why we confirm the spelling with you first.
Are these vet recommended?
No. We will not put those words on a page without a named, consenting, registered vet who has actually reviewed the product, and we do not have one. Nothing here treats, prevents or cures anything. A distressed animal needs a vet, not a product page.